iFixed (well, actually, tHey fixed)…
Today I went to the Apple Shop in the city to try to get my iPhone fixed. The home button has been playing up, so that I often have to reboot the phone in order to get back to the home screen (which is very frustrating).
I turned up at the shop assuming that they’d whinge about me not having the right paperwork, or try to fob me off onto Optus or something. I had my ‘cheerfully stubborn’ attitude ready to go, but didn’t need it at all! I was greeted by an iGeek who told me that there were no appointments available at the GeniusBar until next week, but that I was welcome to wait around on the off chance that someone didn’t turn up to their appointment. I was told that I was third in line (a bit like Prince Harry?), and that it may take a few hours.
I went upstairs and sat on a bench with my book, thinking that I’d wait 20 minutes or so, and then admit defeat by making an appointment, and coming back into the city next week. About 15 minutes later my phone was being serviced, and 45 minutes after that I had a brand new display fitted, and the button was working pefectly.
Yay Apple!
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I love companies that work the way you think they should, backing up their products and actually supplying on their warranties with little to no fuss!
i just love their glass stairs